Welcome
A safe, fully-furnished home with everything ready from day one — somewhere you're glad to come back to.
Supported living · outreach · independence
The next step
starts here.
We give young people and adults at risk a real home — and the confidence, skills and people around them to build a life that's properly their own.
★ Ofsted-registered★ ISO 9001★ UK-wide★ Since 1994
Who we are
One of the first to believe a front door beats an institution.
Next Step Care Management (NSCM) has spent three decades proving that people do best with their own space and the right support beside them. Today we're a nationwide team backing thousands of young people and adults at risk to live well, independently.
“We don't expect anyone to live anywhere we wouldn't live ourselves.”
30+years on the frontline
5regional teams
20+support pathways
1:1person-centred plans
The journey
Four steps. Endless possibilities.
Every path is different. We move at your pace — and the support fades as your confidence grows.
Skills
Cooking, budgeting, health, routines — the everyday stuff, learned with patience and zero judgement.
Confidence
Education, work, friendships and goals — backing you to make big calls and believe in what's next.
Independence
We step back as you step up — until living your own life isn't the goal, it's just Tuesday.
Built around you
Flexible. Responsive. Genuinely yours.
From a few hours of outreach a week to round-the-clock, intensive support — our packages flex to fit real lives and shift as you grow.
- Needs-led plans, reviewed as you progress
- Outreach from light-touch to 24/7
- Skilled, qualified support workers who stick around
- Joined-up with social workers & commissioners
Who we help
Specialist support for complex needs.
Few providers cover this much ground. Wherever you're starting from, we build the right placement and the right people around it.
16+ & care leavers
Stepping out of care towards adulthood, with the right scaffolding.
Edge of care
Early support to keep things stable before they escalate.
Unaccompanied minors & asylum seekers
Warm, culturally-aware support for young people arriving alone.
Parent & child
Keeping families together while confidence and skills grow.
Mental health & adults at risk
Patient, recovery-focused support for adults who are vulnerable.
Bail support & alternative to custody
Structured accommodation offering a constructive alternative.
Exploitation & CSE
Safe, trauma-informed support, free of judgement.
+ much more
Emergency placements, foster-carer respite, appropriate adult, dyslexia screening, animal-assisted therapy.
Real homes
Good homes, in the right places.
Fully furnished, white goods in, essentials ready — in neighbourhoods that are safe, connected and somewhere you actually want to be. No grim hostels. A proper home.
Talk to placements →Why NSCM
Solid foundations. No corners cut.
Ofsted-registered
Registered supported accommodation provider — URN 2759504.
ISO 9001
Quality management certified by BSI.
ICO-registered
Registered data controller — your data, handled right.
Family-run
Independent, with 30 years on the frontline.
Eco-committed
A published Climate Emergency Plan & environmental policy.
Safer recruitment
Rigorous checks across the whole team.
Where we are
Local teams, national reach.
Head Office
Katherine House, Potters Bar, Herts EN6 2JD
020 8211 3663London & SE
Potters Bar, Hertfordshire
020 8692 1222South West
Easton Business Centre, Bristol BS5 0HE
0117 941 5328Midlands
Longdon House, Telford TF2 7AS
01952 872780South Coast
Spur Road, Chichester PO19 8FY
01243 696040
Careers
Do work that actually matters.
Patient, dependable, and you genuinely give a damn? Support workers, outreach staff and team leaders — come build lives with us. We recruit safely and back our people.
How to apply →Ready for the next step?
Local authority, social worker or commissioner making a referral — or looking for support yourself? Let's talk.
Start a referral